Frequently Asked Questions

Yes. Every single Apple product sold through iStore.mu is 100% brand new, authentic, and delivered in its original, sealed factory packaging with valid serial numbers that can be verified directly on Apple's official coverage portal.

All devices come with an official manufacturer hardware warranty. If you ever need technical assistance or diagnostics, hardware service is honored via authorized service providers in Mauritius.

Yes. All iPhone, Apple Watch Cellular, and iPad cellular models sold on iStore.mu are completely network-unlocked (SIM-free and eSIM ready), making them compatible with my.t, Emtel, CHiLi, and international carriers.

We provide island-wide courier delivery directly to your home or office. In-stock orders are typically dispatched within 24 to 48 business hours across all districts of Mauritius.

Yes. Once your order has been packed and scheduled for delivery, you will receive email updates and direct dispatch confirmation so you know exactly when to expect your delivery.

We accept secure online card payments (Visa and Mastercard), Juice by MCB, direct bank transfers, and local digital payment gateways supported at checkout.

Yes. Our iStore.mu for Business team supplies Mac, iPad, and iPhone hardware fleets to corporate clients and creative agencies across Mauritius, complete with VAT invoicing and enterprise configurations.

Yes. Eligible tertiary students and educators in Mauritius can access our Shop for University program for tailored configurations and seasonal offers.